All
users of this site agree that access to and use of this site are subject to the
following terms and conditions and other applicable law.
Return/Exchange
Policy
If
for some reason you are unsatisfied with your order, you may return or exchange
an item within 30 days of receipt provided that it is in its original condition
and packaging. All returns and exhanges
must have a Return Merchandise Authorization (RMA). No returns or
exchanges will be accepted without an RMA. CONTACT US to request an RMA and we will e-mail you the form with instructions.
Return
shipping costs are non-refundable unless the item is being returned as a result
of our error (damaged, defective, wrong item sent, etc.). For your protection,
we encourage you to send your return via UPS or FedEx. Please retain all copies
of your shipping receipt including tracking numbers for proof of return
delivery. We cannot be held responsible for lost return packages. Return
packages must be prepaid; we cannot accept COD. Please be aware that when
exchanging an item for another, you will see a credit to your original pay
method, and then a charge for the cost of the exchange item plus shipping and
handling for the new order.
Responsible Dog Owner Acknowledgment
ThingsForPups cares about your pup's happiness;
therefore, this is a reminder to all customers that all of our products can
potentially harm your dog if your dog is left unsupervised or if the products
are used improperly. Please monitor your dog when giving them treats,
chews and toys to prevent any accidents, choking, and other hazardous events.
We do try our best to provide as much information as we can including product
ingredients, country of origin, and helpful links to product information for
the benefit of our customers. We advise you
to consider your dog's health issues (including allergies) and/or behavioral
issues before purchasing a product. Additionally,
ThingsForPups, LLC is a retailer/reseller, therefore any issues customers may
have with a particular product's design, manufacturing, or ingredients may be
directed to the manufacturer.
Copyright
The entire content included in this site, including
but not limited to text, graphics or code is copyrighted as a collective work
under the United States and other copyright laws, and is the property of
ThingsForPups, LLC. The collective work includes works that are licensed to ThingsForPups,
LLC. Copyright 2009, ThingsForPups, LLC ALL RIGHTS RESERVED. Permission is
granted to electronically copy and print hard copy portions of this site for
the sole purpose of placing an order with ThingsForPups, LLC or purchasing ThingsForPups,
LLC products. You may display and, subject to any expressly stated restrictions
or limitations relating to specific material, download or print portions of the
material from the different areas of the site solely for your own
non-commercial use, or to place an order with ThingsForPups, LLC or to purchase
ThingsForPups, LLC products. Any other use, including but not limited to the
reproduction, distribution, display or transmission of the content of this site
is strictly prohibited, unless authorized by ThingsForPups, LLC. You further
agree not to change or delete any proprietary notices from materials downloaded
from the site.
Trademarks
All trademarks, service marks and trade names
of ThingsForPups, LLC used in the site are trademarks or registered trademarks
of ThingsForPups, LLC
Warranty Disclaimer
This site and the materials and products on this
site are provided "as is" and without warranties of any kind, whether
express or implied. To the fullest extent permissible pursuant to applicable
law, ThingsForPups, LLC disclaims all warranties, express or implied,
including, but not limited to, implied warranties of merchantability and
fitness for a particular purpose and non-infringement. ThingsForPups, LLC does
not represent or warrant that the functions contained in the site will be
uninterrupted or error-free, that the defects will be corrected, or that this
site or the server that makes the site available are free of viruses or other
harmful components. ThingsForPups, LLC does not make any warrantees or
representations regarding the use of the materials in this site in terms of
their correctness, accuracy, adequacy, usefulness, timeliness, reliability or
otherwise. Some states do not permit limitations or exclusions on warranties,
so the above limitations may not apply to you.
Limitation of Liability
ThingsForPups, LLC shall not be liable for any
special or consequential damages that result from the use of, or the inability
to use, the materials on this site or the performance of the products, even if ThingsForPups,
LLC has been advised of the possibility of such damages. Applicable law may not
allow the limitation of exclusion of liability or incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a ThingsForPups, LLC product is
mistakenly listed at an incorrect price, ThingsForPups, LLC reserves the right
to refuse or cancel any orders placed for product listed at the incorrect
price. ThingsForPups, LLC reserves the right to refuse or cancel any such
orders whether or not the order has been confirmed and your credit card
charged. If your credit card has already been charged for the purchase and your
order is cancelled, ThingsForPups, LLC shall issue a credit to your credit card
account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you
upon your accessing the site and/or completing the registration or shopping
process. These terms and conditions, or any part of them, may be terminated by ThingsForPups,
LLC without notice at any time, for any reason. The provisions relating to
Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and
Miscellaneous, shall survive any termination.
Notice
ThingsForPups, LLC may deliver notice to you by
means of e-mail, a general notice on the site, or by other reliable method to
the address you have provided to ThingsForPups, LLC.
Miscellaneous
Your use of this site shall be governed in all
respects by the laws of the state of Virginia, U.S.A., without regard to choice
of law provisions, and not by the 1980 U.N. Convention on contracts for the
international sale of goods. You agree that jurisdiction over and venue in any
legal proceeding directly or indirectly arising out of or relating to this site
(including but not limited to the purchase of ThingsForPups, LLC products)
shall be in the state or federal courts located in Fairfax County, Virginia.
Any cause of action or claim you may have with respect to the site (including
but not limited to the purchase of ThingsForPups, LLC products) must be
commenced within one (1) year after the claim or cause of action arises. ThingsForPups,
LLC's failure to insist upon or enforce strict performance of any provision of
these terms and conditions shall not be construed as a waiver of any provision
or right. Neither the course of conduct between the parties nor trade practice
shall act to modify any of these terms and conditions. ThingsForPups, LLC may
assign its rights and duties under this Agreement to any party at any time
without notice to you.
Use of Site
Harassment in any manner or form on the site,
including via e-mail, chat, or by use of obscene or abusive language, is
strictly forbidden. Impersonation of others, including a ThingsForPups, LLC or
other licensed employee, host, or representative, as well as other members or
visitors on the site is prohibited. You may not upload to, distribute, or
otherwise publish through the site any content which is libelous, defamatory,
obscene, threatening, invasive of privacy or publicity rights, abusive,
illegal, or otherwise objectionable which may constitute or encourage a
criminal offense, violate the rights of any party or which may otherwise give
rise to liability or violate any law. You may not upload commercial content on
the site or use the site to solicit others to join or become members of any
other commercial online service or other organization.
Participation Disclaimer
ThingsForPups, LLC does not and cannot review all
communications and materials posted to or created by users accessing the site,
and is not in any manner responsible for the content of these communications
and materials. You acknowledge that by providing you with the ability to view
and distribute user-generated content on the site, ThingsForPups, LLC is merely
acting as a passive conduit for such distribution and is not undertaking any
obligation or liability relating to any contents or activities on the site.
However, ThingsForPups, LLC reserves the right to block or remove
communications or materials that it determines to be (a) abusive, defamatory,
or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a
copyright, trademark or; other intellectual property right of another or (d)
offensive or otherwise unacceptable to ThingsForPups, LLC in its sole
discretion.
Indemnification
You agree to indemnify, defend, and hold harmless ThingsForPups,
LLC, its officers, directors, employees, agents, licensors and suppliers
(collectively the "Service Providers") from and against all losses,
expenses, damages and costs, including reasonable attorneys' fees, resulting
from any violation of these terms and conditions or any activity related to
your account (including negligent or wrongful conduct) by you or any other
person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to
our visitors, ThingsForPups, LLC may link to sites operated by third parties.
However, even if the third party is affiliated with ThingsForPups, LLC, ThingsForPups,
LLC has no control over these linked sites, all of which have separate privacy
and data collection practices, independent of ThingsForPups, LLC. These linked
sites are only for your convenience and therefore you access them at your own
risk. Nonetheless, ThingsForPups, LLC seeks to protect the integrity of its web
site and the links placed upon it and therefore requests any feedback on not
only its own site, but for sites it links to as well (including if a specific
link does not work).
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